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Maximising Human Touch

Updated: Jul 31

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Welcome to our 4-part mini-series all about Maximising Human Touch. In a world that is becoming increasingly automated, with Artificial Intelligence now an everyday term, we explore how to remain empowered, confident and making time for the human moments where we bring our personal touch to the interaction. From the everyday simple opportunities to connect via empathy, etiquette and engagement - this will not only benefit our roles right now, but also our health and wellbeing for the future too.


As Apple unleashes AI in 1 billion smartphones across the planet (reported 11 June 2024) we explore practical tips for looking after your ability to think clearly and articulate your thinking to others. We discuss the benefits and opportunities for the human moments within a sales interaction, and the essential skills of questioning and listening to unlock rapport to create trust and connection.


We are human beings, not human doings, and how we work today serves as a lesson or a warning for future generations. Enjoy and let us know your human thoughts!


Click on these links to invest in your skills with an uplifting listen - (now with transcripts!):

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