About Phenomenal Training
Phenomenal Training delivers energising and empowering culture change, communication and leadership training programmes for customer-facing organisations.
As AI becomes ever-present in our working world – we share ways to use our ‘human edge’ to thrive. During these transition years, we passionately believe that the robots will only ‘take over’ if us humans switch off. We must nurture our Human Skills of emotional intelligence, personal resilience and mental presence. Not only are these skills useful right now for handling the pressure moments at work (e.g. managing conflicts, handling team dynamics etc) but these are also the skills to invest in for your future career prospects.
As AI rapidly advances in the workplace, we advise on why emotional intelligence is an essential mindset in leadership development. We enable you and your team to prize your human edge – especially in the construction, healthcare, technology, retail, hospitality, fashion, luxury and transport industries. Helping HR Directors and L&D Leaders in customer-facing organisations, c-suite executives concerned with digital transformation and operations managers handling team transitions.
Laura Thomson-Staveley
Laura Thomson-Staveley is founder and leadership coach at Phenomenal Training and co-host of Secrets from A Coach podcast.
Phenomenal Training delivers foxy and fabulous culture change, communication and leadership training programmes for customer-facing organisations. As AI becomes ever-present in our working world, Phenomenal Training enables teams and leaders to prize their human edge to thrive in the workplace. The team delivers training to support the human side of where technology development meets customer support. Launched in 2008, Phenomenal Training delivers training to organisations big and small including Heathrow Airport, Harrods, Spire Healthcare, McCarthy Stone, Phase Eight and the UK government.
With a background in Psychology, Laura has designed and delivered culture change, communication and leadership training programmes for organisations since 2000. Laura has been fascinated in the topic of future-proofing careers due to rapid automation & AI changes. Her 2016 ‘The Robots Are Coming’ TEDx talk suggests we ‘wake up & smell the silicon’. She is passionate about sharing ideas that energise and support people to inspire them to create their future.