Laura Thomson-Staveley

In a rapidly evolving world of work, how do we maximise wisdom transfer? Mentoring. In this mini-series, we explore the essential role mentoring plays in building confidence and enabling change in a world of shifting employee, customer and service expectations. We combine anecdotes, tools and frameworks with insights from real-life mentors across industries. First, we unpack why mentoring is one of the fastest, most human ways to close skills gaps, transfer culture, and build confidence in a...

In this mini-series, we explore what makes an incredible team. Taking a stage for each episode, we focus on the Tuckman Team Dynamics model - the classic framework that reminds us of something simple but powerful: trust is the foundation of high-performing teams. And in a newly formed team, that trust rarely appears overnight. Just like the four seasons, each stage evolves into the next. Teams aren’t static structures; they’re living systems. Full of energy, personality, pressure... and...

Whether you’re stepping into a new role, team, relationship, or a whole new life chapter, we hope our 5-part mini-series lifts and inspires you as you make a Fresh Start. We begin with a powerful review process to help you reflect on what you want to take forward (and leave behind). Next, we explore intention-setting with a guilt-free mindset reset, aiming for progress over perfection using our FRESH tool. In the third episode, we look at how to navigate the setbacks, incidents, challenges...